Construction – The first phase began in May 2024; a second phase is planned for 2025.
Image Description: The photo above shows the new digital screen alerting Customers to upcoming train arrivals sorted by rail line, direction, and destination. A directional arrow indicates the Doraville train will board on the left side of the platform and the real-time data icon indicates the train will arrive in five minutes.
Project Overview
In May 2024, MARTA began implementing the first phase of passenger information enhancements to its customer-facing digital products, including Audio-Visual Information System (AVIS) station screens, the MARTA-On-the-Go mobile app, and
www.itsmarta.com. These enhancements are made possible by MARTA’s upgrades to the train control and dispatching system, which introduced improved access to real-time schedule information for Customers.
The AVIS screens and mobile app improvements feature:
- Display of upcoming arrival and departure times using both live-tracked and future scheduled train trips as a combined list, as well as any special schedules (e.g., single tracking) in effect.
- A visual indication, using a new “real-time data” icon, of whether an upcoming train arrival/departure time is based on real-time or scheduled data.
- A visual indication, using directional arrow icons, of which side of the platform a train will be departing from at the six end-of-line stations (Airport, Bankhead, Doraville, H.E. Holmes, Indian Creek, and North Springs).
- When the train arrivals display is compressed to a single line of text (i.e., to accommodate service alerts, etc.), the display now rotates through multiple upcoming train times.
A second phase of digital enhancements is planned for 2025. This phase will introduce real-time bus information to the AVIS screens, including real-time bus departure times with service alerts and enhanced audio announcements of upcoming train and bus departures.
Stay Informed
Please submit comments or questions regarding the project to:
David Emory
Senior Director of Customer Technology
MARTA
2424 Piedmont Rd NE, Atlanta, GA 30324
404.848.5307
demory@itsmarta.com